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Looking for expertise in nonprofit governance structures by ndtnguy

Does anyone have a good resource for best practices in designing governance structures for small businesses or nonprofits?

Context: I sit on the board of a local charitable organization. At its inception, it was basically a one-man show operated by the founder. But it's been fairly successful over the last few years and now involves equipment, volunteers/employees with technical expertise, 24/7 client outreach, purchasing and inventory control, various levels of regulatory compliance, bookkeeping, fundraising, etc.

The entity previously hired an operations director, but that person wound up quitting largely because of the confused chain of command. Several other officer-level volunteers have announced resignations because they can't keep up with all the work (the treasurer was doing all the bookkeeping for instance). We discussed hiring a consultant to redesign the outfit's org chart, but the board didn't want to pay someone: "we're smart people, we can figure this out" carried the day. I am skeptical, perhaps because I only vaguely understand the distinctions between a CEO and a COO.

Is there a good easy-to-digest book on this topic, or would I be better off just lining up a time to grab a beer with one of my buddies who has an MBA?