Just got screwed over by Expedia - looking for suggestions
by sluredandstumbly (2012-12-28 14:40:07)

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I reserved 2 rooms at the Hyatt Coral Gables (for the BCS game) for $206/night on November 20th. Credit card was billed for the full amount on that day. Today I get an e-mail saying that the Hyatt "did not accept my reservation", and that Expedia would "try to find me suitable alternate accomodations". I am on hold with Expedia right now (17 minutes & counting), and I am livid. Other than "get drunk & confront them" (which I haven't ruled out), any suggestions?

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Replies:

• Thanks to all for the helpful comments - sluredandstumbly  2012-12-28 17:50:14
  • That's definitely an upgrade. * - dulac89  2012-12-29 23:50:02
• Same thing happened to two friends - TexasDomer  2012-12-28 17:46:21
• My friend has an extra room but it's $450 per night... - ndgenius  2012-12-28 16:48:48
• Holiday Inn Express in Pembroke Pines may still have rooms - Winter Celtic  2012-12-28 16:16:52
• If you can't find any reasonable rooms, email me * - irishnyer  2012-12-28 15:45:37
• Will they cover the price difference if you book - Bruno95  2012-12-28 15:04:15
• Do you have a confirmation number from the hotel? - Papa Burgundy  2012-12-28 14:53:33
• Call CNN and tell them a sob story * - undfan211  2012-12-28 14:43:50
  • Or tell consumerist.com your story * - thecontrarian  2012-12-28 15:04:06

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